Undercover Boss USA

Greg Scott, the chief executive of the clothing retailer New York & Company, adopts a disguise in order to work incognito among his own staff. By going undercover, he aims to observe his employees’ day‑to‑day activities and gain insight into the workplace from their perspective.

The show is presented as a programme episode that centres on Greg Scott, the chief executive of the clothing retailer New York & Company. It follows a single instalment in which the CEO himself becomes the focus of the narrative, offering viewers a glimpse into his personal involvement with the business. In this particular episode, Scott adopts a disguise and slips into the ranks of his own workforce. By masking his identity, he is able to work alongside his staff without them knowing who he really is. The premise rests entirely on his decision to go undercover among the people who help run the company every day. The episode chronicles his time in disguise, showing how he interacts with colleagues while remaining incognito. As he moves through the shop floor and back‑office areas, his presence is concealed, allowing him to observe the everyday operations from an insider‑turned‑outsider perspective. Throughout the broadcast, the focus stays on his covert experience and the reactions he encounters while hidden from his employees.