Heathrow: Britain's Busiest Airport

The Red Arrows fly over the airport during the Queen's Jubilee celebrations

The Red Arrows fly over the airport during the Queen's Jubilee celebrations, but Passenger Experience Manager Suki has to wake a passenger and get him onboard a flight to Toronto. Also racing to catch their flight are a mother and daughter flying to South Africa to attend a close family relative's funeral. Emotions run high as time ticks away without the correct paperwork, so it's down to Passenger Experience Manager Harry to come to the rescue - but is it already too late?