Police: Hour of Duty

Access‑All‑Areas is a documentary that follows police officers at work in real time, offering an unrestricted view of their daily duties. The programme captures the 999 communications team as they field an emergency call. The caller, a woman, claims to have swallowed forty pills, prompting an immediate police response.

The series is presented as an “access‑all‑areas” documentary, giving viewers an uninterrupted look at police officers as they go about their duties in real time. It strips away any scripted narration and instead places the camera right in the centre of everyday policing, allowing the audience to experience the work as it actually happens. In one of the episodes, the focus shifts to the 999 communications team when they answer a distress call from a woman who insists she has swallowed forty pills. The documentary follows the exchange from the moment the call is logged, capturing the urgency of the situation and the immediate response that follows. The programme continues to follow the incident as it unfolds, showing how the police coordinate with the emergency services and manage the information received from the caller. By staying with the operators and the subsequent actions, the episode offers a raw, unfiltered view of how a seemingly simple phone call can trigger a complex chain of police activity, all recorded as it happens.