Airline USA

Flight attendant Heather Hale is shocked when her boyfriend asks her an important question, and a student attempts to get to New York to see his girlfriend.

The airline's customer service team face the challenge of getting passengers to Florida when the flight they are booked onto is oversold.

A daughter is embarrassed by her angry father, a grandmother is not allowed to travel with her oxygen canisters, and a delighted couple return home after adopting their baby daughter.

A bride-to-be is refused permission to fly for being too drunk, two Southwest pilots elope to Las Vegas to get married, and a bridal gown fails to make it home in one piece.

A blizzard threatens to ruin a newlywed couple's honeymoon, and a customer service supervisor tries to defuse a heated argument between two passengers at check-in.

A passenger faces the prospect of missing his son's operation after missing his flight, and an electrical failure causes a blackout onboard a grounded plane.

A couple of unusual passengers are causing excitement on a flight to Chicago's Sea World, and a man dressed as a tiger causes intrigue on the ground in Chicago.

There is frustration for the Airline staff as passengers turn up late and irate, and a passenger faces an anxious wait as she tries to get to her dying mother in time.

Two unaccompanied minors are close to boarding the wrong flight, and team members audition for the staff holiday cabaret - with the winners performing for passengers at the departure gates.

Staff have to handle a drunken passenger at 7am in the morning, stormy weather causes severe delays, and a supervisor has to inform a customer that he is too big for a plane seat.

Anita tells an angry family that they must buy an extra plane ticket for their toddler, and a passenger supervisor tries to calm a nervous flyer in Los Angeles.

The largest blackout in US history causes chaos to air travel with flight delays, cancellations and airports filled with increasingly angry stranded passengers.

A Southwest pilot is set to retire after 30 years of service, and it is the end of an era for Chicago's Terminal F.